South Downs College provides a range of flexible distance learning courses for adult learners. If you are aged 19 or older you can access these short courses through a distance learning mode free of charge*, which you can study for and complete at home.
All courses are fully certified with the awarding body NCFE and provide a nationally recognised qualification to support personal and professional development. As a student at South Downs College, you will have access to a tutor who will support and mentor you throughout the duration of your course.
If you wish to find out more information about any of these courses, please email: firstname.lastname@example.org or call 023 9279 7979.
*Applicants are required to pay a £75 fee for failure to complete. Although this is a distance learning course, full online and face to face support is in place.
We currently offer the following courses:
Certificate in Information, Advice or Guidance
This course explores communication techniques and how values, attitudes and beliefs can affect interactions. This qualification aims to develop interaction and interpersonal skills to help positively develop service delivery. The qualification covers how information, advice or guidance can be explored and how group interaction can be utilised. It also covers ways of managing information, including storage and retrieval and how to comply with the law.
Distance Learning Certificate in Customer Service
Covers topics fundamental to the delivery of excellent customer service. The course helps to increase understanding and meeting customer needs, giving a great customer experience, learning from feedback and promoting products and services. Suitable for all sectors, the Certificate in Customer Service can help develop the learners understanding of the importance of excellent customer service to both colleagues and external contacts. Applicants do not need to be working in a customer service environment to achieve this qualification.
Equality and Diversity
Extend your understanding of equality and diversity with this qualification developed to address new legislation, reinforcing the importance of equality and diversity within different contexts and the different issues affecting equality and diversity in todays society. This qualification is particularly useful for those working or aspiring to work in a business, education or volunteer sector.
Certificate in Business and Administration
This course reviews the essential knowledge required to carry out everyday and complex administration tasks such as managing information and supporting events. This qualification is based on the business and administration national occupational standards and is recognised as the technical certificate component of the Level 2 Apprenticeship in Business and Administration. This may be particularly useful for those developing a career within an office environment or looking to move into such a role.