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Public Services – BTEC Level 2 Diploma

This course is suitable for anyone with an interest in one of the public service careers, such as Police, Fire, Ambulance (paramedics), Prison Service, HM Customs and Revenue or the Armed Forces. The aims of the BTEC First Diploma in Public Services are to provide learners with the opportunity to gain a broad knowledge and understanding of, and develop skills in, the Public Services sector. It also provides an ideal opportunity to support progression to Level 3 vocational or academic courses, or an apprenticeship.

Entry Requirements

The minimum entry requirement to this course is a majority of D grades or above at GCSE or an appropriate Level 1 qualification from College with a good report from lecturers.

Mature students and those with four GCSEs at grade C are recommended to consider the BTEC Level 3 Diploma in Public Services.

Course Content

3 essential core units such as:

The Role and Work of the Public Services – This unit explores how the public services are grouped and their roles and work; the ways in which the public services are funded, delivered, and how funding impacts on service delivery accountability.

Working Skills in the Public Service Sector – This unit is designed to give you an understanding of public service customers; the skills public service personnel use, and provide you with the tools you need to deal with a range of situations effectively and with confidence.

Carrying out a Project in Public Services – this unit requires learners to investigate the main work that the public services undertake, what they do as part of a typical working day, employment opportunities and conditions of service, and the various application and selection processes of the different public services.

8 mandatory units such as:
Citizenship, Society the Public Services – This unit will enable you to understand what is meant by the term ‘society’, the ways it will affect you as a citizen, and how legislation reinforces and protects equality and equal opportunities.

Crime and its Effects on Society and Individuals – This unit will look at crime and the effects it has on people. You will find out what the consequences of crime are for the people who have been affected by criminal behaviour and the consequences for society. You will look crime reduction schemes and ways to report a crime and how these reports are recorded.

Employability Skills in the Public Services – In this unit you will examine the skills and qualities that employers are looking for, both practical and personal, and then build on this to develop a plan to improve these skills.

Land Navigation by Map and Compass – This unit will help you start to develop map and compass land navigation skills, as due to the diverse nature of the Public Services the ability to use map and compass land navigation is important.

Multi-day Expedition Experience – In this unit, you will develop the skills and techniques needed to take part in a multi-day expedition safely and effectively while learning to operate effectively outside of your usual comfort zone.

Security Procedures in the Public Services – In this unit you will explore a range of security threats and look at the consequences they may have for people, property and premises. You will develop an understanding of the key functions of those engaged in public service security duties.

Sport & Recreation in the Public Services – In this unit you will consider the importance of sport and recreation to the public services, and the impact they have on team development and productivity.

Health, Fitness and Lifestyle for the Public Services – In this unit you will explore the effects of diet and lifestyle on a person’s fitness, and consider your own fitness. You will also research, complete and monitor your performance in some of the various selection and annual fitness tests that are carried out within the public services.

English and Mathematics – English and Mathematics are essential for progression into further education and employment. All learners are required to take or work towards GCSE A*-C English and Mathematics or other English and Mathematics qualifications as part of their 16-19 Study Programme, if they have not achieved this already.

How will I be taught?

The course is mostly theory will be taught mainly in the classroom. You may have to take notes and do tasks in class. There will be some practical sessions which may be in the sports hall/gym or out and about in the local area. In addition to the College’s specialist teaching staff, people from the public services will come in to talk to you and we may go and visit them. Most of the coursework (homework) you will do is written and most of it needs to be done in your own time. Lecturers will be available to support your learning and make sure you understand what you have to do.

How will I be assessed?

The course is 100% coursework (no exams) and so it is important that you can meet deadlines and enjoy the challenge of coursework. All work will be continuously assessed (marked as we go along) through a variety of assignments – most will be written but there will be some presentations and some practical work. Most of your coursework will be individual but with some group tasks. Assignments (homework tasks) are generally completed outside College but some are set during class time and some will be completed away from the College site. Work is graded (marked) at Pass, Merit or Distinction.

Will I need any extra equipment?

On days you have practical sessions you must bring sports kit, which includes a white t-shirt, navy or black tracksuit bottoms/shorts and trainers. In addition you will be expected to purchase items of uniform (hoodie, t-shirt) which will be worn on a regular basis including off-site visits. You must be prepared to join in all local visits for which a small contribution to travel costs may be required.

What qualifications will I get?

BTEC Level 2 First Diploma in Public Services

What will it allow me to do in the future?

BTEC Level 3 Diploma in Public Services – to progress to this course you will need to achieve a Distinction profile and suitable tutor report.

BTEC Level 3 Extended Diploma in Public Services – to be considered for this course you will need to achieve a Distinction star profile and suitable tutor report.

You may gain employment in a public service, subject to age limitations for the chosen service, by taking the same entry tests as other applicants. Some services usually prefer applicants to be more mature than the minimum age so even if you are old enough you may choose to take other jobs first or do a further course at College. The Army, RAF, Royal Navy and Royal Marines take applicants under 18.

You may apply for jobs or training in business, leisure, retail and other areas with support from the careers staff at College.

Course Information

College Life – you will have a personal tutor who will look after you and guide you during your time at College. There are computer facilities available but if you have a laptop you may be able to use this for assignment work that you do in College. There are plenty of cafes where you can get snacks or main meals but you can also bring in packed lunches from home. You can buy stationery, etc, at the College Shop and our Student Services team will assist you with financial enquiries, bus pass information, etc.

Additional costs – there will be visits arranged to various relevant sports organisations and facilities. Work experience may be a requirement of your course, this could involve a DBS check for which there will be a cost.

Students, aged over 19 on the 1 September of the year the course commences will be required to pay tuition and examination/assessment fees. There are a number of grants available for students on low incomes and for those studying on a first time qualification.

If you would like further advice or guidance please contact Reception or freephone 0800 056 0511.

Office Use: 22/09/2015

Further Information


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